PRIVACY POLICY

Last Modified: June 2th, 2022.

This Privacy Policy explains how Ticketplate, LLC a Florida corporation, with a principal place of business at 4401 NW 87th Ave #302, Doral, FL 33178 (hereinafter, "Ticketplate," "we," "us," or "our") collect, use, share and process your information as well as the rights and choices you have associated with that information. This Privacy Policy applies to all personal information collected during any written, electronic, and oral communications or collected online through the website www.ticketplate.com (the “Site”), the mobile applications (Ticketplate, Ticketplate- Ticket Scanner and Ticketplate for Organizers), and all websites associated, owned or managed by Ticketplate (all together the “Platform”), as well as any other written, electronic, and oral communications with Ticketplate and its representative parties relating to your use of the Platform and the Ticketplate services (the “Services”).

This Policy does not apply to other web sites that may be linked to or from this Platform or Services, and does not cover information that may be collected through software downloaded from this Platform; nor does this Privacy Policy apply to practices of entities that we do not control or to people we do not employ or manage.

Please read our Terms of Service and this Policy before accessing or using our Services. If you cannot agree with this Policy or the Terms of Service, please do not access or use our Services.

We may modify this Policy at any time, without prior notice, and changes may apply to any personal information we already hold about you, as well as any new personal information collected after the Policy is modified. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. We will provide you with advanced notice if we make any material changes to how we collect, use or disclose your Personal Information that impact your rights under this Policy. If you are located in a jurisdiction other than the European Economic Area (“European Countries”), your continued access or use of our Services after receiving the notice of changes, constitutes your acknowledgement that you accept the updated Privacy Policy.

In addition, we may provide you with real time disclosures or additional information about the personal information handling practices of specific parts of our Services. Such notices may supplement this Privacy Policy or provide you with additional choices about how we process your personal information.

Personal Information We May Collect

We collect personal information when you use our Services, create an account with us or submit personal information. Personal information generally is any information that relates to you, identifies you personally or could be used to identify you, such as your name, email address, phone number, address and payment account number. The definition of personal information varies by jurisdiction. Only the definition that applies to you based on your location applies to you under this Privacy Policy. Personal information does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.

The types of personal information that we may collect about you include:

A. Information You Directly and Voluntarily Provide to Us to execute the purchase or services. We collect your personal information you give us when you use our Services. This information could include your first and last name, gender, age, country, mailing address, email address, phone number ,password, payment account or credit card information. In some regions, passport information and tax number are also needed for customer clearance. We may also collect personal information when you communicate with any of our departments such as customer service, or when you complete online forms or surveys provided on the Platform. You may also choose to provide your email address to us if you would like to receive information about the products and services that Ticketplate offers.

B. Information Automatically Collected Through the Platform. If you access the Platform through a mobile device, we may be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device’s location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer. Please see section 2 below to learn more about our automatic Personal information processing activities.

C. Combination and automated information. We may also combine the information we collect among our services and across your devices and use different technologies to process your information for the purposes described above. We also use automated systems to assess security of your account and provide you suggestion to improve the security of your account.

Cookies and Other Tracking Technologies

We may use cookies, tags, and similar technologies to automatically collect information on our Platform. These tracking technologies allow our technology partners to collect information including your IP address, your mobile device identifier, the type of internet browser you are using, operating system, referral URLs, date/time stamps, pages viewed, and simple keyword tags. Cookies or tags are bits of code that allow our technology partners to collect information including your IP address, your mobile device identifier, the type of internet browser you are using, operating system, referral URLs, date/time stamps, pages viewed, and simple keyword tags. We also use web pixels to analyze usage patterns on our Platform.

A. Cookies: cookies are small web files that a site or its provider transfers to your device’s hard drive through your web browser that enables the site’s or provider’s system to recognize your browser and remember certain information.

Generally, we use first-party and third-party cookies for the following purposes: to make our Services function properly; to provide a secure browsing experience during your use of our Services; to collect passive information about your use of our Platform; to measure how you interact with our marketing campaigns; to help us improve our Services; and to remember your preferences for your convenience.

We use the following types of cookies on our Services:

Necessary Cookies. These cookies are essential because they enable you to use our Services. For example, strictly necessary cookies allow you to access secure areas on our Platform. Without these cookies, some Services cannot be provided. These cookies do not gather information about you for marketing purposes. This category of cookies is essential for our Services to work and they cannot be disabled.

Functional Cookies. We use functional cookies to remember your choices so we can tailor our Services to provide you with enhanced features and personalized content. For example, these cookies can be used to remember your name or preferences on our Services. We do not use functional cookies to target you with online marketing. While these cookies can be disabled, this may result in less functionality during your use of our Services.

Performance or Analytic Cookies. These cookies collect passive information about how you use our Services, including webpages you visit and links you click. We use the information collected by such cookies to improve and optimize our Services. We do not use these cookies to target you with online marketing. You can disable these cookies.

Advertising or Targeting Cookies. These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. Our third-party advertising partners may use these cookies to build a profile of your interests and deliver relevant advertising on other sites. You may disable the use of these cookies as set forth below.

B. Other Tracking Technologies. To see how successfully our Platform goals are performing we sometimes use conversion pixels, which fire a short line of code to tell us when you have clicked on a particular button or reached a particular page (e.g. a thank you page once you have completed the procedure for subscribing to one of our services or have completed one of our forms). We also use web pixels to analyze usage patterns on our Platform. The use of a pixel allows Ticketplate to record that a particular device, browser, or application has visited a particular webpage.

C. Your Choices. Your browser may provide you with the option to refuse some or all browser cookies. You may also be able to remove cookies from your browser. You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the help section of your browser.

D. Analytics. we may use third-party service providers to monitor and analyze the use of our Site.

E. Behavioral Remarketing. We also may use remarketing services to advertise on third-party websites to you after you visited our Platform or Services. .

F. Other Tracking Technologies. We may also use Tracking Technologies to collect "clickstream" data, such as the domain name of the service providing you with Internet access, your device type, IP address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our Site, webpages viewed, content searched for, access times and other relevant statistics, and assign unique identifiers to the device or other credentials you use to access the Platform for the same purposes.

Pages of our Site and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Pages of our Site may also use Java scripts, which are code snippets embedded in various parts of websites and applications that facilitate a variety of operations including accelerating the refresh speed of certain functionality or monitoring usage of various online components; entity tags, which are HTTP code mechanisms that allow portions of websites to be stored or “cached” within your browser to accelerate website performance; and HTML5 local storage, which allows data from websites to be stored or “cached” within your browser to store and retrieve data in HTML5 pages when the website is revisited.

G. Do Not Track (“DNT”). Is a preference that you can set in certain web browsers; this is a way for you to inform that you do not want information about your accesses to be collected. Our Site does not currently process or respond to DNT signals received for multiples web browsers.

H. Location Information. You may be able to adjust the settings of your device so that information about your physical location is not sent to us or third-parties by (a) disabling location services within the device settings; or (b) denying certain websites or mobile applications permission to access location information by changing the relevant preferences and permissions in your mobile device or browser settings. Please note that your location may be derived from your WiFi, Bluetooth, and other device settings. See your device settings for more information.

I. Placed Cookies

Cookie

Domain

Type

Description

Duration

___stripe_mid

ticketplate.com

Necessary

This cookie is necessary for making credit card transactions on the website. The service is provided by Stripe.com which allows online transactions without storing an y credit card in formation

1 year

__stripe_sid

ticketplate.com

Necessary

This cookie is set by Stripe payment gateway. This cookie is used to enable payment on the website without storing any payment information on a server.

30 Minutes

NID

.google.com

Advertising

This cookie is used to a profile based on user's interest and display personalized ads to the users..

6 months

G_ENABLED_IDPS

.ticketplate.com

Functional

The cookie is used by Google and is used for Google Single Sign On

24 hours

m

m.stripe.com

Necessary

Determines the device used to access the website. This allows the website to be formatted accordingly..

2 years

How We Use Your Personal Information

We will only use your personal information as described in this Privacy Policy or as disclosed to you prior to such processing taking place.

A. To Provide You Our Services: we will use your personal information to provide information or perform Services that you request, including managing your request as a registered user of our Platform . If the applicable information is to be provided or Services are to be performed by a third party, then we will disclose the applicable information to the third party providing the information or performing applicable Services. All third parties that we work with are contractually obligated to protect your information as disclosed in this Privacy Policy.

B. For Internal Use: we use your personal information for the purposes of furthering our business, including improving our Platform s content and functionality by analyzing where, on which types of devices and how our Platform is used, how many visitors we receive, and where they click through to the Platform from. We also use it to remember you in case you re-visit our Site, so we will know if you have already been served with surveys, or (where Site content is undergoing testing) which version of the content you were served.

C. To Provide You with Service-Related Communications: we will send you administrative or account-related information to keep you updated about your account and the Services. Such communications may include information about Privacy Policy updates, confirmations of your account actions or transactions, security updates or tips or other relevant transaction-related information. We process your contact information to send you such communications. Service-related communications are not promotional in nature Please considerer that we do need to send you certain communications related to the Services, such as communications regarding updates to our Terms of Service or this Privacy Policy, and you will not be able to opt out of those communications. If you sign up to receive promotional materials from us via email, we will use the information you give us to provide the communications you have requested. You will have the opportunity to opt-out; if you no longer wish to receive push notifications, you may turn them off at the device level.

D. To Provide Customer Support or Respond to You: We collect any information that you provide to us when you contact us. Without your personal information, we cannot respond to you or ensure your continued use and enjoyment of the Services.

E. To Ensure the Security of the Platform: We care about keeping you secure and safe while using our Services. Keeping you safe requires us to process your personal information, such as your device information, activity information and other relevant information. We use such information to combat spam, malware, malicious activities or security risks; improve and enforce our security measures; and to monitor and verify your identity so that unauthorized users do not gain access to your information. We cannot ensure the security of our Services if we do not process your personal information for security purposes.

F. To Enforce Compliance with Our Terms and Agreements or Policies: When you access or use our Platform, you are bound to our Terms of Service. To ensure you comply with them, we process your personal information by actively monitoring, investigating, preventing and mitigating any alleged or actual prohibited, illicit or illegal activities on our Platform. Subject to the applicable law, we may also process your personal information to investigate, prevent or mitigate violations of our internal terms, agreements or policies and enforce our agreements with third parties and business partners.

G. To Maintain Legal and Regulatory Compliance: Our Services are subject to certain laws and regulations which may require us to process your personal information. For example, we process your personal information to pay our taxes, to fulfill our business obligations, ensure compliance with employment and recruitment laws or as necessary to manage risk as required under applicable law. Without processing your personal information for such purposes, we cannot perform the Services in accordance with our legal and regulatory requirements.

Sharing Your Personal Information

Other than sharing your personal information so that you can use our Services, or as required or permitted by law, we do not share personal information about you with non-affiliated third parties. We may disclose your personal information as described below.

A. Third Parties: We may share your personal information with third-party service providers acting on our behalf to help us operate our Services. Service providers and vendors provide us with support services such as website hosting, email delivery, analytics services, conducting surveys and research, and performing network maintenance. These third parties can only use your data in accordance with our written instructions and must comply with the information security protections we have put in place.

B. To Maintain Legal and Regulatory Compliance: We have the right to disclose your personal information as required by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on Ticketplate. If there is a takeover, sale or purchase of our business, we may disclose your personal information to the new (or prospective) owner of the business.

C. Third Party Advertisers: In certain circumstances, and subject to the applicable law, we may share your personal information with third parties to market their products or services to you.

D. Consent: We may disclose your personal information for any purpose with your consent.

Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide your personal data to us, we may transfer your personal data to the United States or to another country and process it there. If you would like more information about how your personal data is transferred, contact us at info@ticketplate.com

Data Minimization and Access

We only request access to data and information relevant to the core functionality of the Platform and we only collect and use data that is required to accomplish its purposes .We respect your permission settings and We will not attempt to manipulate, trick, or force you to consent to unnecessary data access.

Security Precautions

We maintain physical, electronic, and procedural safeguards designed to guard and prevent misuse of your personal information. Our security measures include industry-standard physical, technical and administrative measures to prevent unauthorized access to or disclosure of your information, to maintain data accuracy, to ensure the appropriate use of information, and otherwise safeguard your personal information. We restrict access to your non-public personal information to those employees and third parties who need such information to provide products or Services.

Please recognize that protecting your personal information is also your responsibility. We ask you to be responsible for safeguarding your password and other authentication information you use to access our Platform .We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you from unauthorized access, use or disclosure. No method of transmitting information over the Internet or storing information is completely secure and accordingly, we cannot guarantee the total security of any information.

If you feel that the security of your account or personal data has been compromised, please immediately contact us at following email address info@ticketplate.com. Please be aware that, despite our best efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities if required by law.

Your Rights

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to

Access: you may, at any time, request access to the personal information that we process or storage about you;

Correct: you may, at any time, request that we correct personal data that we hold that it is incorrect or inaccurate

Delete: also known as right to be forgotten, you may require us to erase your personal information if you do not consider that we need to continue retaining it.

Refuse: you may refuse to the processing of your data or personal information, We process your personal information on the basis of a legitimate interest, you are entitled to ask us to stop processing it

Portability: If you want to transfer certain personal data that we hold about you, which is processed by automated means, to a third party, you may write to us and ask us to provide it to you in a commonly used format. .

Stop receiving communications: if we send you e-mail marketing communications or other electronic messages you have the right to opt-out at any time. You can do this by using the “unsubscribe” link that appears in the communications or by the the equivalent mechanism in those communications.

To protect the privacy and the security of your personal information, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain. You may contact us to exercise your rights at info@ticketplate.com.

Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

If you send us correspondence, including emails, we retain such information electronically in the records of your account. We will also electronically retain customer service correspondence and other correspondence from Ticketplate to you. We retain these records to measure and improve our customer service and to investigate potential fraud and violations. We may, over time, delete these records as permitted by law.

Ticketplate will also retain Platform and Services usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Platform, or we are legally obligated to retain this data for longer periods.

Third-Party Websites

Our Platform may contain links to third-party sites. This Privacy Policy does not apply to those third-party sites. We recommend that you read the privacy statements of any other sites that you visit as we are not responsible for the privacy practices of those sites.

Third Parties Payment Processing

When you make acquisitions or purchases through our Platform we may process your payment through a third-party payment application. These third parties may collect certain personal and financial information from you to process the payment on our behalf. Please bear in mind that this Privacy Policy does not apply to those third-party payment processors.

Children

Our Services are not directed to, and we do not knowingly collect personal information from, individuals under the age of 18. If you are under 18, please do not attempt to fill out our forms or send any personal information about yourself to us. If we become aware that an individual under 18 has provided us with personal information, we will take steps to delete such information from our files.

Notice for California Residents

This section applies only to California residents. Pursuant to the California Consumer Privacy Act of 2018, as amended (“CCPA”), below is a summary for the last twelve (12) months of the personal information categories, as identified and defined by the CCPA (see California Civil Code section 1798.140 (o)), that we collect, the reason we collect the personal information, where we obtain the personal information, and the third parties that we may share the personal information.

We generally collect the following categories of personal information when you use our Services:

identifiers such as a name, address, unique personal identifier, email, phone number, your device’s IP address, software, and identification numbers associated with your devices;

commercial information such as records of products or services purchased, obtained, or considered by you;

internet or other electronic information regarding you browsing history, search history, the webpage visited before you came to our Site, length of visit and number of page views, click-stream data, locale preferences, your mobile carrier, date and time stamps associated with transactions, and system configuration information;

your geolocation, to the extent you have configured your device to permit us to collect such information;

audio recordings of your voice to the extent you call us, as permitted under applicable law; and

inferences about your preferences, characteristics, behavior and attitudes.

We generally do not collect protected classifications about our users, biometric information, professional or employment-related information, or education-related information.

We collect your personal information for the business purposes described in section 3. The CCPA defines a “business purpose” as the use of personal information for the business’s operational purposes, or other notified purposes, provided the use of personal information is reasonably necessary and proportionate to achieve the operational purpose for which the personal information was collected or another operational purpose that is compatible with the context in which the personal information was collected.

The categories of third parties with whom we may share your personal information are listed above in section 4.

If you are a California resident, you have rights in relation to your personal information; however, your rights are subject to certain exceptions. For instance, Ticketplate cannot disclose specific pieces of personal information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the personal information, your account with us or the security of our network systems. To assert your right to know or your right to delete your personal information, please contact us by email at info@ticketplate.com. To confirm your identity, we may ask you to verify personal information we already have on file for you. If we cannot verify your identity based on the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud-prevention purposes.

Right Against Discrimination. You have the right not to be discriminated against for exercising any of the rights described in this section. We will not discriminate against you for exercising your right to know, delete or opt-out of sales.

Right to Know. You have the right to request in writing: (i) a list of the categories of personal information, such as name, address, email address, that a business has disclosed to third parties during the immediately preceding calendar year for the third parties' direct marketing purposes, and (ii) the names and addresses of all such third parties. In addition, you have the right to request: (i) the categories of personal information we have collected about you, (ii) the categories of sources from which personal information is collected, (iii) the business or commercial purpose for the information collection, (iv) the categories of third parties with whom we have shared personal information, and (v) the specific pieces of personal information we hold about an individual. You have the right to request a copy of the specific personal information we collected about you during the 12 months before your request.

Right to Delete. You have the right to request us delete any personal information we have collected from you or maintain about you, subject to certain exceptions.

Right to Opt-Out of Selling. You have the right to opt-out of having your personal information sold. We do not sell your personal information. The CCPA broadly defines “personal information” and “selling” such that sharing identifiers linked to you for a benefit may be considered a sale. As noted above, you have the right to know the categories of personal information that we sold about you and the categories of third parties with whom we shared such information.

In addition, California Civil Code Section 1798.83 permits customers of Ticketplate who are California residents to request certain information regarding our disclosure of personal information to third-parties for their direct marketing purposes. In your request, please specify that you want a “California Shine the Light Notice.”

Notice to Individuals in European Countries

This section only applies to individuals using or accessing our Platform and/or Services while located in European Countries at the time of data collection. Pursuant to the EU’s General Data Protection Regulation (“GDPR”), personal information is referred to as personal data. For the sake of clarity references to personal information in this Policy concerns personal data in the sense of the GDPR.

We may ask you to identify which country you are located in when you use or access some of the Services, or we may rely on your IP address to identify which country you are located in. When we rely on your IP address, we cannot apply the terms of this section to any individual that masks or otherwise hides their location information from us so as not to appear located in European Countries. If any terms in this section conflict with other terms contained in this Policy, the terms in this section shall apply to individuals in a European Country.

Your personal information is collected and processed by Ticketplate [Please include another company if Ticketplate is not the data processor] who is the Controller of the data. This means that we are responsible for processing and protecting your personal data.

We rely on the following legal bases under the GDPR in processing your personal information.

Our legal basis to process personal information for the following sections of this Privacy Policy is your consent.

In relation to mobile Advertising and third-party advertising and analytics cookies, that collect your personal information, as described in that Section.

Section 4(C) Third Party Advertisers

Section 4(D) Consent

Our legal basis to process personal information for the following sections of this Privacy Policy is to provide our Services to you. Our processing is based on our contract obligations or to take steps at the request of the individual prior to entering into a contract.

Section 3(A) To Provide You Our Services

Section 3(C) To Provide You with Service-Related Communications

Section 3(D) To Provide Customer Support or Respond to You

Section 4(A) Third Parties

Our legal basis to process personal information for the following sections of this Privacy Policy is our legitimate interest to better understand you, to maintain and improve the accuracy of the information we store about you, and to better promote or optimize our Services.

Section 3(B) For Internal Use

Our legal basis to process personal information for the following sections of this Privacy Policy is to comply with our legal obligations, or your vital interest.

Section 3(E) To Ensure the Security of the Services

Section 3(F) To Enforce Compliance with Our Terms and Agreements or Policies

Section 3(G) To Maintain Legal and Regulatory Compliance

Section 4(B) To Maintain Legal and Regulatory Compliance

We will only contact you if you are located in a European Country by electronic means (including email, push notification or SMS) based on our legitimate interests, as permitted by applicable law or your consent. If you do not want us to use your Personal Information in this way, please click the unsubscribe link at the bottom of any of our email messages to you or contact us at info@ticketplate.com. You can object to direct marketing at any time and free of charge.

We provide you with the rights described below when you use our Services. We may limit your individual rights requests: (a) where denial of access is required or authorized by law; (b) when granting access would have a negative impact on other’s privacy; (c) to protect our rights and properties; or (d) where the request is frivolous or unrealistic. If you would like to exercise your rights under applicable law, please contact us at info@ticketplate.com.

You can request access or deletion of your personal information, subject to certain exceptions.

You can correct or update your personal information, object to processing of your personal information, ask us to restrict processing your personal information or request portability of your personal information.

If we collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of the processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our collection and use of your personal information, but If you believe that we have infringed or violated your privacy rights, please contact us info@ticketplate.com so that we may resolve your concerns directly.

When you access or use our Services, your personal information may be processed or transferred outside the European Countries, including to the United States. Such countries or jurisdictions may have data protection laws that are less protective than the laws of the jurisdiction in which you reside. For these transfers we rely on appropriate safeguards as permitted under the GDPR such as Standard Contractual Clauses, and/or we transfer the personal information pursuant to Article 49 (1) (b) GDPR to provide our Services pursuant to the Terms of Use. If you do not want your information transferred to, processed, or maintained outside of the country or jurisdiction where you are located, you should immediately stop accessing or using the Services. For further details about these transfers and the safeguards that we use to facilitate such transfers, contact us at info@ticketplate.com.

Contact Us

If you have questions or concerns regarding any information in this Privacy Policy, please contact us by email at info@ticketplate.com. You can also contact us via our customer service in our Platform.

Notwithstanding the foregoing, any communication or information that by its nature cannot or should not be sent electronically, or that you wish to send in physical form, can be delivered to the following address:

InterJuris Services

We Work

78 SW 7th St

Suite 800

Miami FL 33130.